A victim received a fake customer-care call and transferred money through UPI. The safer next steps are to call 1930, inform the bank, save transaction IDs, and file on cybercrime.gov.in.
Just got scammed?
Here's what to do.
Free. India-specific. Most cases under 5 minutes.
Do NOT do these — they can make the case worse
Every call gives them more leverage and information.
Most 'money recovery' offers after fraud are follow-on scams.
Use official channels: 1930 and cybercrime.gov.in.
What happened to you? Pick the closest match.
Each path gives you only the steps that matter for your situation.
UPI / Bank Fraud
Money sent, debit alerts, collect requests, wrong QR, fake support.
UrgentDigital Arrest
Fake police, CBI, customs, court, courier, video-call threats.
Sextortion
Threats, morphed images, screen recordings, blackmail follow-ups.
Account Hacked
WhatsApp, Instagram, Gmail, Facebook, Telegram takeover.
Screen-Share Scam
AnyDesk, QuickSupport, remote access, fake refunds, bank helpline scams.
Aadhaar / KYC Leak
Aadhaar, PAN, bank, SIM, passport, selfie, DigiLocker exposure.
Fake Profile
Impersonation, romance scam, fake business profiles, fake job offers.
Not sure?
Answer a few questions, get the right path.
The golden hour: why every minute counts.
Early reporting can help limit further loss — here's what's still possible.
Transaction may still be pending. Call 1930 early so your bank can review faster.
Act now →Funds may be in transit. Your bank may still be able to act. Reporting quickly can still help.
Do it now →Funds may have moved. FIR and cybercrime portal complaints remain important. Legal recovery options may still exist.
File now →Financial recovery harder, but identity protection, FIR, and legal recourse are still fully available and important.
Still act →Here's what taking action can look like.
Illustrative scenarios based on reported case patterns. Outcomes vary.
A person was kept on a video call by imposters pretending to be officials. The safer next steps are to end the call, avoid payment, tell a trusted person, and file a cybercrime complaint.
A victim received threats to share private images or videos. The safer next steps are to stop replying, avoid payment, preserve evidence, report the account, and use platform takedown options.
A messaging account was taken over and contacts were asked for money. The safer next steps are to warn contacts, start official account recovery, enable two-factor authentication, and report impersonation.
A person's identity details appeared to be misused for accounts or loans. The safer next steps are to lock or monitor documents, check financial traces, and file the right complaint.
A victim installed a remote-access app during a fake refund or bank-help call. The safer next steps are to disconnect access, uninstall the app, change passwords from a clean device, and inform the bank.
These are illustrative scenarios, not real testimonials. Outcomes vary by timing, evidence, platform response, bank action, and official process.
Know your route. Know what to say.
Not every scam starts with 1930 — the right route saves critical time.
Money lost? Call 1930 first.
Early reporting is time-critical. After calling 1930, complete the formal complaint at cybercrime.gov.in using your acknowledgement number.
Hello, I am calling to report a cyber fraud. I lost ₹[amount] on [date] via [UPI / Net Banking / Card] from my [Bank Name] account. Please review and flag this transaction urgently.
No money lost? Start with the cybercrime portal.
For digital arrest threats, sextortion, account hacking, fake profiles, and ID/KYC misuse, the portal is usually the right starting point.
Screenshots, transaction IDs, if any, sender details, date and time, profile links, and threat messages.
Our wizard prepares your complaint text before you open the portal.
Not advice overload. A rescue sequence.
Each flow turns panic into an ordered checklist: stop, secure, report, preserve evidence, then monitor follow-on scams.
Triage
Identify money loss, identity exposure, device compromise, blackmail, or active threat.
Damage control
Prioritize the fastest actions that can still reduce loss or prevent escalation.
Official reporting
Guide victims toward the right official route — no random helpline searching.
Your action pack
Convert messy facts into a clean report summary, evidence list, and next-action plan.
Built for calm, clear action.
You get step-by-step guidance with no logins, no uploads, and every step pointing back to official reporting channels.
Prevention is the best rescue.
Share these with family — especially parents, first-time smartphone users, and anyone who uses UPI.
Never share OTP — ever
No bank, government body, or UPI app will ever ask for your OTP over a call. If anyone asks, hang up and block the number.
Never install remote apps from callers
Do not install AnyDesk, TeamViewer, or QuickSupport because a caller asks you to. Banks do not need screen access to help you.
Digital arrest is not real
No government agency arrests you over a video call. If this happens, hang up immediately and call 1930.
Lock your Aadhaar biometrics
Use the official myAadhaar portal to lock biometrics. This can reduce the risk of misuse.
Open myAadhaar →Real jobs should not ask upfront fees
Task-based earning schemes and Telegram 'investment' groups often start with small payouts, then demand deposits. Treat this as a scam warning.
Always verify helpline numbers
Scammers run ads so fake numbers appear first on Google. Always go directly to the bank's official website or the number on your card.
Share this guide — one share can protect someone you love.
Questions cyber fraud victims ask most.
Straight answers. No jargon.
How do I get my money back after UPI fraud in India?
What is the 1930 helpline and does it actually work?
How do I file a cybercrime complaint without going to a police station?
What is a digital arrest scam?
I shared my Aadhaar number or OTP — what do I do immediately?
How long does a cybercrime refund take in India?
My bank is refusing to help after cyber fraud — what are my rights?
Is it too late to report a scam that happened weeks ago?
Start with the next safe step.
If a scam is active, do not negotiate, do not search random numbers, and do not pay anyone promising recovery. Begin with the rescue check or call 1930.