Screen-Share Scam — Recovery Protocol
If someone convinced you to install AnyDesk, TeamViewer, or share your screen via WhatsApp and you suspect fraud, use this protocol. It gives you the exact steps to stop remote access, secure your accounts, document evidence, and report to 1930 and cybercrime.gov.in.
Screen-Share Scam — Recovery Protocol
Recovery Protocol
Step-by-step rescue for AnyDesk, TeamViewer & WhatsApp screen-share scam victims.
Free · No data uploaded · Works offline after first load.
your device only
FIR format
5 minutes
No account · No signup · ₹0 · Works offline
Do NOT Answer
Block this number right now.
If you already answered — hang up immediately.
Nothing they say is real.
This is the same scammer.
STOP. This is a SECOND Scam.
No one can reverse a bank transfer by phone.
No government officer charges a fee to help you.
Cut all contact with them immediately.
Screen-Sharing
Fraud Recovery
If this is the phone or computer the scammer accessed — they may still see your screen.
Switch to a different device if possible. No other device? Continue — we handle that below.
Is screen sharing still active, or is the remote app still open?
WhatsApp screen share, AnyDesk, TeamViewer, or any other app — is access still live?
Do not pay anyone to get your money back.
What did the caller say this was about?
Choose the closest match — this helps us write your FIR correctly.
How did they access your screen?
This determines whether your device is still at risk right now.
Which app did they ask you to install?
Choose the closest match. Skip if you do not remember.
What device was affected?
Is the app still installed?
Was WhatsApp open during the call, or did they ask for a WhatsApp code?
Some scammers use the screen share to see your WhatsApp 6-digit verification code and take over your account.
Did you enter any OTP or PIN while sharing?
Bank OTP, UPI PIN, ATM PIN, net banking password — anything typed while they could see.
Was your banking or UPI app open on screen?
PhonePe, GPay, Paytm, BHIM, SBI YONO, HDFC, ICICI — was any of these open while sharing?
Did they see your Aadhaar, PAN, or any ID document?
Any government ID, voter card, passport, or document with your personal details on screen.
Did money leave your account, or did they apply for a loan inside your banking app?
Transfer, UPI debit, pre-approved instant loan — any amount counts, even small test amounts.
Tell us about the transaction
This goes into your FIR. Fill whatever you know — skip any field you do not have.
What contact information do you have for the scammer?
Any detail helps — even partial information. Do not guess.
Recovery Steps Complete
Your action plan and FIR draft are ready. Download your Incident Pack to keep all documents in one place.